Keeping your furniture clean isn't just about maintaining a beautiful home—it's also about health, comfort, and longevity. In Charlotte, NC, where pollen, humidity, and pet ownership are common, upholstery tends to absorb dust, allergens, and grime faster than most people realize. That’s why professional upholstery cleaning is essential—not only does it revive the look and feel of your furniture, but it also improves indoor air quality, removes hidden bacteria, and extends the lifespan of your beloved pieces.
Whether you’re dealing with pet hair, wine stains, or just years of buildup, choosing the right upholstery cleaning service can make all the difference. With so many options in Charlotte, it’s important to compare methods, technology, eco-friendliness, and service quality to make the best decision for your home.
When selecting a professional upholstery cleaner in Charlotte, NC, there are several key factors that set the best apart from the rest. First, certification matters. Look for providers with IICRC-trained technicians or similar qualifications, which indicate they follow industry best practices.
Second, consider whether the company uses eco-friendly, non-toxic solutions that are safe for kids and pets—especially if you have young children or animals lounging on your sofas.
Drying time is another crucial consideration. Companies that use modern equipment should be able to clean your upholstery thoroughly and have it dry within a few hours, not days.
Lastly, always assess customer service, transparency in pricing, and local reputation. Charlotte homeowners value reliability and trustworthiness—traits that are easy to spot through reviews and word of mouth.
To help you make an informed decision, we’ve reviewed and compared the top four upholstery cleaning companies operating in Charlotte, NC:
COIT Charlotte – A nationally recognized brand known for its satisfaction guarantee, but less transparent about cleaning techniques and local service customization.
Oxi Fresh – Eco-conscious and modern, with a clearly defined cleaning process and great online tools.
Stanley Steemer – A household name with decades of experience, industrial-grade equipment, and EPA-certified solutions.
Clean Team CLT – A local favorite for pet hair and odor removal, known for personalized service but with limited scale and online presence.
Each of these companies brings something valuable to the table—but as we’ll see in the following sections, none quite match the blend of local expertise, advanced technology, eco-friendliness, and customer care that you get with Velvo.
COIT is a long-standing brand in the cleaning industry, with a broad national footprint and a reputation for its customer satisfaction guarantee. Their Charlotte branch emphasizes their 100% satisfaction policy, promising to re-clean, refund, or repair if the customer isn’t happy.
Pros:
Well-known national brand.
Strong satisfaction guarantee.
Offers a variety of cleaning services including drapery, blinds, and tiles.
Cons:
Vague about the exact methods and products used for upholstery.
No emphasis on eco-friendly or non-toxic solutions.
Lacks a personal touch or strong local presence.
Pricing transparency is limited, requiring customers to call or request quotes.
While COIT’s guarantee may sound reassuring, customers looking for detailed service descriptions, green practices, or a more local, community-based company may find their offerings somewhat generic and impersonal.
Oxi Fresh brings a more modern and methodical approach to upholstery cleaning. Their five-step cleaning process is clearly outlined, utilizing enzyme-based pretreatments and an advanced machine called the Oxi Pro Cleaning Machine. With a strong emphasis on customer convenience, they offer a 24/7 online scheduler.
Pros:
Clearly defined, science-backed cleaning process.
Enzyme-powered and water-saving solutions.
Excellent online booking system.
Consistently high customer reviews.
Cons:
Slightly less established in the Charlotte area compared to larger names.
Limited info on technician certifications.
May not offer same-day service in all areas.
Oxi Fresh is a great fit for eco-conscious consumers who want a transparent cleaning process. However, its scalability and local responsiveness in Charlotte may be a step behind more personalized services like Velvo.
Stanley Steemer has been in the business for over 75 years and offers an industrial-strength cleaning approach. Their Charlotte location boasts IICRC and NADCA certifications and a vast range of services from carpet to tile, air duct, and water damage restoration.
Pros:
Trusted brand with decades of experience.
Certified technicians and proprietary equipment.
EPA Safer Choice products.
Offers commercial and emergency services.
Cons:
Feels more corporate and less personal.
Expansive service offerings may dilute attention to detail.
Scheduling may take longer due to high demand and broad service areas.
While Stanley Steemer is reliable and thorough, their approach leans more toward volume and commercial scale. Homeowners looking for high-touch service with personalized care may not find the connection they seek.
Clean Team CLT is a Charlotte-based company that focuses on personalized service, particularly for pet owners. Their services emphasize pet hair and odor removal, using biodegradable, eco-friendly products. They are a small, community-focused team with a loyal customer base.
Pros:
Locally owned and operated with a personal touch.
Specializes in pet-related upholstery issues.
Eco-friendly, biodegradable products.
Honest expectations for drying times and accessibility.
Cons:
Smaller team means limited availability (often booked weeks in advance).
Website and branding are less polished.
Fewer customer reviews and testimonials available online.
Clean Team CLT is a great choice for pet owners seeking natural cleaning solutions. However, the lack of scalability, limited digital presence, and occasional scheduling challenges can be a drawback for busy homeowners needing quick, reliable service.
Each competitor has something unique to offer—but when it comes to the ideal balance of eco-consciousness, technical expertise, and personalized service, they often fall short in at least one area.
COIT has the backing of a big name, but lacks local intimacy and eco-transparency.
Oxi Fresh is process-focused, but technician certifications and deep local engagement are unclear.
Stanley Steemer offers scale and power but can feel corporate and less customer-focused.
Clean Team CLT delivers a tailored service but suffers from limited capacity and branding.
None of these companies strike the perfect balance between professional-grade performance and hometown care—and that’s where Velvo enters.
At Velvo, we believe that upholstery cleaning should be more than just a service—it should be an experience. We’re proud to be Charlotte-born and raised, and we understand the unique challenges that local residents face when it comes to keeping their homes fresh, clean, and allergen-free.
We combine the precision of certified technicians, the power of commercial-grade tools, and the warmth of local service. Whether it’s a velvet couch in a South End apartment or a linen sectional in a Myers Park family home, Velvo approaches each job with care, skill, and a commitment to exceed expectations.
What sets Velvo apart is our relentless dedication to quality, safety, and transparency—all backed by a neighborly approach that larger franchises simply can’t match.
Certified Technicians: Every Velvo team member undergoes rigorous training and holds IICRC certifications, ensuring they follow the highest industry standards.
Eco-Friendly, Non-Toxic Cleaning: We only use biodegradable, pet-safe, and child-safe products. Our solutions are powerful against stains but gentle on your furniture and your health.
No Hidden Fees: Our pricing is always clear, upfront, and fair. What you see is what you pay—no surprises.
Fast Drying Time: Thanks to our state-of-the-art equipment, most upholstery is dry within hours—not days.
Tailored Service: From classic upholstery fabrics to delicate designer furniture, we customize our approach for every item and every household.
Charlotte homeowners trust Velvo because we offer something that’s increasingly rare: a perfect blend of professional-grade service with personalized attention.
Don’t just take our word for it—see what your neighbors are saying about Velvo:
“Velvo did an incredible job on our microfiber sectional. We’ve got two big dogs and hadn’t cleaned it in years. Now it looks and smells brand new!”
— Rachel T., NoDa
“I’ve used both national and local cleaners before, but Velvo was the most professional by far. Transparent pricing, punctual service, and no chemical smells.”
— Mark G., Dilworth
“They were able to remove an old wine stain from our cotton loveseat that I thought would never come out. Can’t recommend them enough!”
— Samantha W., Ballantyne
Our reputation is built one clean cushion at a time—and we’re proud of the smiles we leave behind.
At Velvo, we know pets are part of the family—which is why our upholstery cleaning process is designed with your furry friends in mind.
Our deep extraction methods go beyond the surface, lifting embedded pet hair and dander from every layer of your upholstery. For tougher issues, we apply enzyme-activated solutions that break down organic residues and eliminate odors at the source—no masking, just clean.
After cleaning, we apply a protective fabric treatment to reduce future buildup and extend the life of your furniture. The result? Furniture that smells fresh, feels soft, and is safer for both humans and pets.
Velvo proudly serves the greater Charlotte area with fast, flexible scheduling and top-tier upholstery care. Whether you're in the heart of the city or a surrounding suburb, our team is ready to bring your furniture back to life.
Our Charlotte NC service area includes:
Uptown Charlotte
South End
Dilworth
Plaza Midwood
Ballantyne
NoDa
University City
Huntersville
Matthews
Pineville
Concord
Waxhaw
Fort Mill (SC)
We offer same-day or next-day appointments whenever possible, and our mobile units are fully equipped to handle everything on-site—no need to remove or move your furniture. If you're unsure whether you're in our coverage zone, just give us a call or shoot us a message. We'll make it happen.
How often should I have my upholstery professionally cleaned?
Most households benefit from professional cleaning every 12–18 months. Homes with pets, children, or allergies may want to clean more frequently—around every 6–9 months.
Is Velvo’s cleaning safe for kids and pets?
Yes! We only use non-toxic, eco-friendly solutions that are tough on grime but gentle on your family, including pets and young children.
Can you remove deep-set stains and odors?
Absolutely. Our multi-step process targets embedded dirt and organic matter using enzyme-based pretreatments, high-powered extraction, and neutralizing rinses.
Do I need to prepare anything before you arrive?
We recommend clearing personal items and ensuring the area around the furniture is accessible. We’ll handle the rest!
How long will it take to dry?
Most pieces dry within 4–6 hours, depending on ventilation and fabric type. We also use air movers to speed up the drying process.
Scheduling your upholstery cleaning with Velvo is fast, easy, and flexible. We offer three convenient ways to get started:
Online Scheduler: Visit our website to select your service, choose your time, and confirm your booking in minutes.
Call Us: Prefer to talk to a real person? Our friendly team is available during business hours to help with estimates, questions, or custom requests.
Live Chat: Need quick help while browsing our services? Use our live chat feature to get instant answers from a real Velvo representative.
We also offer free quotes with no pressure and no obligation—just clear, honest pricing. Whether you’re booking in advance or need a last-minute rescue before guests arrive, we’re here for you.
When it comes to upholstery cleaning in Charlotte NC, the competition offers plenty of choices—but only one company checks every box: Velvo.
We combine certified expertise, green cleaning, pet-safe solutions, transparent pricing, and friendly local service—all to give your furniture the care it deserves. While other providers may excel in one area, Velvo leads in them all, delivering results that speak for themselves and service you can feel good about.
If you want your upholstery to look, feel, and smell like new—while working with a team that truly values your home—then the choice is clear.
1. What’s the difference between steam cleaning and Velvo’s method?
Unlike traditional steam cleaning that saturates fabrics, Velvo uses low-moisture extraction and specialized enzymatic pretreatments to lift dirt without overwetting. This leads to faster drying and a deeper clean.
2. Can Velvo clean delicate fabrics like silk or linen?
Yes, our technicians assess each fabric type and adjust the method accordingly. We’re trained to handle delicate materials using gentle, pH-balanced solutions and specialized hand tools.
3. Does Velvo offer upholstery protection after cleaning?
Absolutely. We offer fabric protector treatments that guard against future stains, spills, and wear—ideal for high-traffic homes or furniture exposed to pets and kids.
4. Can you clean car upholstery as well?
Yes! We clean automotive upholstery including cloth and leather seats, door panels, and carpets. Just mention it during your booking and we’ll take care of it.
5. What makes Velvo better than national brands?
Velvo offers the perfect balance of local care and professional standards. Our technicians are certified, our products are eco-friendly, and our service is personal—not corporate. You're not just a number; you're our neighbor.