Premium Carpet & Upholstery Cleaning.
Paulo and Digiorgia personally handle every job. No hidden fees, just masterful results.
Family-Owned Excellence in The Carolinas
We started Velvo because we saw a gap in the local cleaning industry: too many franchises treating customers like numbers. We believe that inviting someone into your home or business requires immense trust.
As a family-owned business operating out of Fort Mill, we are building our legacy on transparent pricing, meticulous attention to detail, and a commitment to doing the job right the first time.
Real Results. No Filters.
Drag the slider to see the Velvo extraction process in action.
Carpet Revitalization
Dining Chair Restoration
Pet Stain Removal
Complete Surface Restoration.
Commercial-grade extraction tailored to the exact chemistry of your specific fabrics.
Residential Carpet
Deep steam extraction that removes allergens, trapped dirt, and stubborn stains, leaving wall-to-wall carpets fresh and soft.
Learn moreUpholstery Care
Safe, detailed extraction for living room sofas, sectionals, dining chairs, and mattresses. Removing body oils and spills.
Learn moreCommercial B2B
Low-moisture encapsulation and high-extraction for offices, retail, and churches. Flexible after-hours scheduling.
Learn moreArea Rugs
Specialized, pH-balanced cleaning designed to protect delicate dyes in oriental, wool, and synthetic rugs.
Learn moreTrusted by Your Neighbors
See why homeowners in Charlotte and surrounding areas choose us.
"Excellent service! They were professional and my carpets look brand new. Best in Fort Mill."
"Great experience with my sectional sofa cleaning. The husband and wife team is amazing!"
"Highly recommend Velvo for pet stain removal. Fast, efficient, and great communication."
"The best upholstery cleaning we've ever had. They were very careful with our delicate furniture."
Why Do Most Carpet Cleanings Disappoint?
Most national franchises use a "splash and dash" approach. They soak your carpets with soapy water, leaving behind a sticky residue that actually attracts dirt faster. Worse, they leave your carpets wet for days, creating a breeding ground for mold and mildew.
Fast-Drying Process
Advanced low-moisture technology and high-power extraction. Dry in hours, not days.
Zero Sticky Residue
We neutralize the carpet's pH, leaving fibers soft and resilient to future stains.
Owner-Operated Care
Paulo and Digiorgia personally execute or oversee every single job. 100% accountability.
Schedule Your Deep Clean
Drop your details below and Paulo will contact you instantly to confirm your appointment and provide an exact quote. No pressure, no hidden fees.
Frequently Asked Questions
Our pricing is based on the number of rooms or items to be cleaned, not square footage. For residential jobs, we quote per room for carpets and per piece for upholstery. For commercial jobs, we price by square footage. We provide exact quotes within 15 minutes — no upselling required.
Yes. Our cleaning solutions are non-toxic and pet-safe by default. All our products meet EPA standards and dry residue-free, which means no toxins left behind in the carpet fibers after extraction.
Absolutely. We assess fabric type (silk, velvet, wool, synthetic) before each cleaning and use pH-balanced, chemical-specific treatment tailored to your upholstery. We have zero damage claims on delicate fabrics.
Big franchises use high-moisture "splash and dash" methods that leave sticky residue and wet carpets for 24-48 hours. We use advanced low-moisture extraction and pH neutralization — carpets dry in hours, no sticky residue, and no mold risk. Plus, Paulo and Digiorgia personally oversee every job.
Stains won't reappear if they were fully extracted — that's our guarantee. We recommend our optional fabric protection treatment, which creates a protective barrier on carpet fibers and reduces future stain adhesion.
We treat each stain type differently. Red wine requires oxidation reversal, blood needs protein-break enzymatic treatment, and pet urine requires subcutaneous extraction. Most set-in stains are removable — we assess during the quote. If unremovable, we're upfront about it.
We stand behind our work with a 24-hour satisfaction guarantee. If you're unsatisfied, we return at no charge and re-clean that area or refund the service cost. As a family business, your satisfaction is our reputation.
Yes. Velvo is fully licensed and insured with general liability coverage ($1M+). We protect your home and contents during every appointment. Our methods follow manufacturer-recommended standards from Shaw, Mohawk, and Stainmaster.